HUMAN RIGHTS MANAGEMENT

Human Rights Management

Zyxel Group respects the human rights of stakeholders such as customers, employees, suppliers, communities, and investors.
To safeguard the rights of employees, we align our management policies with relevant international standards and enforce our human rights policy in accordance with the United Nation’s Universal Declaration of Human Rights, the United Nations Global Compact, and the International Labor Organization’s (ILO) fundamental conventions. We also implements our human rights policy in accordance with the Responsible Business Alliance Code of Conduct (RBA), and has formulated the Supplier Code of Conduct to jointly implement human rights protection norms with supplier partners.

Implementation Guidelines

  • Freedom of employment and equal job opportunities.
  • Protection of the right to work of disadvantaged groups, e.g., minorities, people with disabilities, females, migrant workers, and contracted personnel.
  • Legal and reasonable working hours and wages.
  • Prohibition of child labor.
  • Interdiction of forced labor
  • Zero tolerance for harassment and bullying in any form.
  • Elimination of illegal discrimination
  • Provision of a work environment of safety, health, and zero harassment.
  • Assistance to the employees in maintaining their physical and mental health.
  • Continuous communication and respect for the employees’ opinions.
  • Provision of anonymous reporting channels for the employees, suppliers and other stakeholders.
  • Support for the employees’ freedom of and right to assembly and association.
  • Regular review and evaluation of implementation effectiveness.
  • Commitment to responsible mineral sourcing.

Implementation Results

In 2024, no incidents involving forced labor, human trafficking or other human rights violations occurred within the Group and no human rights-related complaints were received, handled and solved via the formal reporting mechanism. Additionally, no employee work stoppages took place.

The completion rate of 100% for human rights-related training courses for new employees was achieved. A completion rate of 99.7% for courses on employee sexual harassment prevention was achieved.

Human Rights Management Procedure

We draw up human rights management policies and conduct risk identification for the human rights issues encountered during the operations based on the implementation guidelines of the policies to identify the parties exposed to and the issues related to human rights risks. For the parties exposed to the risks, Zyxel Group establishes preventive procedures and conducts risk assessments using different approaches to assess the level of human rights risks. Human rights violations can thus be prevented by performing mitigation measures and offering reporting channels. Also, follow-ups and improvements are implemented on a continuous basis.

Management Practices and Objectives for Human Rights Issues

TargetRegulation and
Practice		Risk AssessmentMitigation
Measures		Follow-up and
Improvement		Planned Goal
All employeesSalary policies
  • Labor Risk Factor Identification and Assessment Form
  • Internal audits based on the RBA Standards
  • Ensure a minimum salary level higher than the basic statutory wage for the employees
  • Flexible commuting system
Create an overwork management and tracking mechanism were taking one day off is required for every seven days of workComply with the regulations for legal and reasonable working hours and wages
TargetRegulation and
Practice		Risk AssessmentMitigation
Measures		Follow-up and
Improvement		Planned Goal
All employees
  • Management Procedure for Anti-forced Labor
  • Management Procedure for Prohibition of Mental and Physical Abuse
  • Labor Risk Factor Identification and Assessment Form
  • Internal audits based on the RBA Standards
Provide multiple communication channelsOffer education and training on human rights protectionEnsure zero material violation of the laws
TargetRegulation and
Practice		Risk AssessmentMitigation
Measures		Follow-up and
Improvement		Planned Goal
All employees
  • Regulations for Sexual Harassment Prevention Measures, Reporting and Punishment
  • Written Declaration on Workplace Violence Prevention
  • Assessments for identifying violations
  • Labor Risk Factor Identification and Assessment Form
  • Implement a “program for the prevention of unlawful infringements in the execution of duties” annually
  • Provide multiple communication channels
  • Have the “Committee for the Prevention of Unlawful Workplace Infringements” convene every three months and prepare meeting minutes
  • Offer education and training on human rights protection
Ensure no sexual harassment complaints are received
TargetRegulation and
Practice		Risk AssessmentMitigation
Measures		Follow-up and
Improvement		Planned Goal
  • Female employees
  • Foreign workers
  • Regulations for employment
  • Anti-discrimination Management Procedure
  • Labor Risk Factor Identification and Assessment Form
  • Internal audits based on the RBA Standards
Provide communication and reporting channels
  • Offer education and training on human rights protection
  • Anti-sexual harassment courses
Ensure no discrimination complaints are received
TargetRegulation and
Practice		Risk AssessmentMitigation
Measures		Follow-up and
Improvement		Planned Goal
All employeesRegular labor-management meetingsEmployee activity participation rate
  • Provide wide-ranging employee facilities
  • Offer various clubs and employee activities
Employee activity satisfaction surveysReceive a satisfaction score of 4 or higher for 90% of the activities
TargetRegulation and
Practice		Risk AssessmentMitigation
Measures		Follow-up and
Improvement		Planned Goal
All employeesEnvironmental safety and health policies
  • Identification and assessment of employees at high risk for abnormal workload
  • Annual medical check-ups
  • Annual employee musculoskeletal symptom questionnaire assessment
  • Ask the employees to follow the “Management Procedure for the Identification and
  • Assessment of Safety and Health Hazards”
  • Pass the certification audit for the ISO45001
  • Conduct regular follow-ups on groups with potential health risks
  • Ensure zero occupational accidents
  • Make sure no occupational diseases occur
TargetRegulation and
Practice		Risk AssessmentMitigation
Measures		Follow-up and
Improvement		Planned Goal
SuppliersCode of Conduct for Suppliers
  • Supplier Social Responsibility Evaluation Questionnaire
  • On-site supplier audits
Conduct annual audits for the suppliers to prevent human rights risks from occurring to them
  • Require improvement measures for their human rights risks
  • Develop “Suppliers Code of Conduct”
Ensure 100% dissemination
TargetRegulation and
Practice		Risk AssessmentMitigation
Measures		Follow-up and
Improvement		Planned Goal
SuppliersDeclaration on the Prohibition of the Use of Conflict MineralsCarry out surveys on the prohibition of the use of conflict mineralsDisclose the “Declaration on the Prohibition of the Use of Conflict Minerals”Ask the suppliers to complete the “Survey on the Source of Metal Minerals”
  • MitraStar Technology: Complete the survey at the customers’ request,
  • Zyxel/ZNet product survey coverage> 90%

Multiple communication channels